Metropolitan Memorial Parks is a NSW Government entity responsible for managing eight Memorial Parks across the Sydney and Hunter region.
We're committed to providing genuine care and affordable choices for everyone, while expanding our services to meet the diverse needs of our communities.
About the role
As our newIntegration Solutions Specialist, you will play a pivotal role in designing, implementing, and maintaining system integrations across MMP's enterprise platforms.
You'll ensure seamless data flow, support operational efficiency, and enable strategic decision-making through robust system connectivity.
Key responsibilities
Collaborate with Head of Technology and IT leaders to develop integration architecture strategy and roadmap
Architect and implement integration solutions across platforms such as ERP, CRM, HRIS.
Develop and maintain APIs and ETL processes to support data exchange and interoperability.
Strong knowledge of integration technologies and standards (APIs, REST, SOAP, messaging, ESB, event streaming).
Hands-on experience with WebMethods (or equivalent platforms such as MuleSoft, Boomi, Azure Integration Services).
Provide expert-level diagnostics, troubleshooting, and performance tuning for integration-related issues.
Create and maintain comprehensive documentation for all integration points and architecture.
Ensure compliance with IT governance, privacy laws & change management frameworks.
Engage with stakeholders, including business analysts, developers & system owners.
Provide training and support to end-users and helpdesk teams.
Monitor integration performance and identify opportunities for optimisation
About you
Proven experience in system integration across SaaS enterprise platforms
Strong understanding of API design, ETL processes, and data governance.
Familiarity with SaaS implementation and project lifecycle management.
Excellent problem-solving, communication, and stakeholder engagement skills.
Degree in Information Technology, Computer Science, or related field is desirable
Certifications in integration platforms or project management (e.g., PMP, ITIL) would be an advantage
Experience in cemetery and crematorium operations or government enterprise systems would be highly regarded
If you're a skilled integration professional looking for a new challenge, please submit your application, including your resume and cover letter
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