Join to apply for the Deal Desk Manager role at Culture Amp1 day ago Be among the first 25 applicantsJoin to apply for the Deal Desk Manager role at Culture AmpJoin us on our mission to make a better world of work.Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.For more information visit cultureamp.com.About The RoleAsia Pacific is Culture Amp’s headquarters market, and we need an operationally excellent and commercially-savvy Deal Desk Manager. This role will own daily deal operations support, consult on strategic negotiations and commercial tradeoffs with Sales, and help evolve Deal Desk’s process and systems to improve Sales and Deal Desk efficiency and satisfaction. The ideal candidate will evidence a very strong business partner mindset, with a proven track record of balancing win rates with financial discipline in deal support.You will:Provide top-tier daily support of deal execution, while meeting SLAs for turnaround timeActively improve efficiency of rep and Deal Desk workflows through process and systems transformationsDevelop deal policies, including “self-serve” guidelines for reps and approval logic and matricesWork with Pricing team to optimize discount tolerances, pricing and packaging strategy, and pricing operationsWork with Billing team to ensure order forms meet requirements for billing and revenue recognitionYou have:4+ years experience in Deal Desk operations at high-growth SaaS companiesExcellent written and verbal communication skills, including highly effective process documentationVery strong commercial acumen and command of negotiation tradeoffsExperience developing and utilizing dashboards to monitor Deal Desk request types and response timesExperience driving operational transformation through process and systems, with a user-centric approachFamiliarity with revenue recognition principles for SaaSExperience with Salesforce CPQ, Docusign CLM, and/or DealHub suite are a plusVery strong ownership mindset, high responsiveness and accountabilityDetail oriented and well organized with the ability to work independently in a fast paced, high growth environmentSense of humour is a big plusWe believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our successPrograms, coaching, and budgets to help you thrive personally and professionallyAccess to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our peopleMonthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside workTeam budgets dedicated to team building activities and connectionIntentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation timeExtended year-end breaks: An extended refresh period at the end of yearExcellent parental leave and in work support program available from day 1 of joining Culture Amp5 Social Impact Days a year to make a positive impact on the community outside of workMacBooks for you to do your best & a work from home office budget to spend on setting up your home officeMedical insurance coverage for you and your family (Available for US & UK only)Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.Please keep reading...Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. 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