Job Description
Rustico at Hay Shed Hill is a busy 200‐seat Mediterranean tapas restaurant overlooking the stunning Hay Shed Hill winery in the Margaret River region. Open 7 days a week and hosting over 40 weddings each season, no two days are ever the same. We are looking for an experienced, energetic and detail‐oriented full‐time Restaurant Manager to join our long‐standing team and work alongside our owner/operators and management team.
Responsibilities
* Lead recruitment, onboarding, training and development of management, supervisory and front‐of‐house staff.
* Oversee staff performance management, including appraisals, coaching, disciplinary processes and succession planning.
* Maintain a strong team culture, staff morale and workplace productivity through effective leadership and communication.
* Ensure all employees are trained in company procedures, service standards and operational expectations.
* Coordinate staff rosters, wage control and labour cost management to meet financial targets.
* Monitor and drive overall business profitability, including revenue growth, food and beverage cost control and operational overheads.
* Set performance goals and financial objectives for subordinate managers and team leaders.
* Foster a professional, respectful and positive workplace environment while minimising staff turnover.
* Manage weddings, private dining and special events from planning through to execution, ensuring seamless guest experiences.
* Liaise with clients, suppliers, kitchen and venue teams to coordinate event requirements, timelines and service delivery.
* Oversee event setup, styling, menu tastings and on‐the‐day operational execution, including troubleshooting issues as they arise.
* Conduct post‐event reviews and implement continuous improvements based on client and staff feedback.
* Ensure venue presentation, cleanliness and maintenance standards are consistently upheld across all areas.
* Develop and oversee cleaning, maintenance and risk management procedures to ensure a safe environment for guests and staff.
* Coordinate contractors and maintenance works to minimise disruption to business operations.
* Support the General Manager in strategic planning, operational improvement and business development initiatives.
Qualifications
* Previous management experience in a similar hospitality role is essential, with a minimum of 1+ years experience required.
* Experience within the wine or winery hospitality industry will be highly regarded.
* A current RSA certificate is mandatory.
Benefits
* Competitive salary and stable full‐time hours.
* Limited night‐time rostering, with the majority of shifts being daytime service.
* Work in a beautiful winery setting with a supportive, long‐standing team and positive workplace culture.
Company
Rustico at Hay Shed Hill is a busy 200‐seat Mediterranean tapas restaurant overlooking the stunning Hay Shed Hill winery in the Margaret River region. Open 7 days a week and hosting over 40 weddings each season, no two days are ever the same.
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