Overview
Join to apply for the Relief Customer Service Coordinator role at Coates.
The next step in your career starts here.
This Permanent, Full-Time opportunity is Monday to Friday and offers genuine career development and progression opportunities.
Responsibilities
As the Relief Customer Service Coordinator (based out of our Dubbo branch but relieving at other locations in the central west), you will:
Provide a high level of assistance to the Hub Manager in the efficient management and general operation of the branches.
Ensure the safety of your team and Coates customers.
Lead and inspire a team of Sales Coordinators to deliver outstanding customer service, helping everyone deliver on targets.
Create the best solution/outcome for our customers – develop quotes, raise purchase orders and enter hire agreements.
Manage administrative tasks, asset and quality management.
Benefits
We provide our team with a wide range of perks and benefits, including:
Development and career progression pathways.
Flexible working options available – let's discuss what works best for you.
Access to our employee discounts, benefits and wellbeing program.
Purchased additional leave program.
Novated leasing and salary sacrifice.
12 weeks paid parental leave in addition to the government parental leave scheme.
Volunteering opportunities through the Coates Foundation.
Qualifications
This is a senior role so you will have 5+ years in customer facing work experience, as well as:
Excellent communication skills, both written and verbal.
Ability to multitask and prioritise.
Demonstrated problem solving skills.
Ability to support and lead a team.
A desire to provide amazing customer experience.
General computer skills (MS Word, Excel, Outlook).
Trade or previous hire industry experience will be highly regarded.
Company Culture
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We are committed to improving gender representation and supporting local and national charities through the Coates Foundation.
We invest in more sustainable solutions to help create a greener future for all.
Apply Now
Diversity and inclusion are at the heart of our culture.
Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Unlock your next career opportunity – apply today
Coates.
Equipped for you.
#J-*****-Ljbffr