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Cx platform systems analyst — automate & elevate support

Sydney
black.ai
Posted: 7 June
Offer description

Black.ai is looking for a Systems Engineer to join their User Voice Systems team in Sydney. In this role, you will help build and manage technology to power world-class customer support, translating business challenges into elegant solutions.

You will work closely with customer support teams, ensuring smooth operation of systems and integrating various SaaS tools. The position offers a flexible hybrid work model, allowing for both in-person collaboration and remote work.

Join us and be part of a team that values creativity and inclusivity while working towards empowering users globally.

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