Uber Australia Pty Ltd is hiring a Full time Operations Manager role in Sydney, NSW. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- More than 4 years of relevant work experience required for this role
- Work visa will be provided for this role
Position Title: Strategy and Operations Manager
About The Team
Our Retail business is a startup within Uber, a team focussed on growth and innovation,
but with the support and leverage of Uber’s large global ridesharing and delivery businesses.
We own the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol,
pharmaceuticals, and (in the future) many more retail categories… We have bold ambitions for
our Retail business globally, having already scaled it to a $10b AUD ARR turnover and growing
at 40%+ YoY – and we’re really only just getting started!
About the Role
The ANZ Retail business is rapidly growing, and we are looking for talented individuals to join us
in supercharging this growth. Our Retail Operations team is dedicated to driving growth and
operational excellence across Australia and New Zealand, ensuring the best possible
experiences for customers, merchants, and delivery partners.
In this role you will be responsible for the fulfilment of Retail orders in ANZ. Specifically, you will
focus on the efficacy and efficiency of our Courier Pick and Pack orders.
What You’ll Do
● Build and oversee our Courier delivery and checkout experience across ANZ.
● Manage our Courier quality management systems, and engage with local Tax and
Legal stakeholders to ensure programs are compliant with business guidelines
● Own analytics for the Retail Marketplace Operations team. Including the writing and
maintenance of SQL queries, and dashboards.
● Launch new products relating to the fulfillment of Retail orders
What You’ll Need
● 3+ years of professional work experience in a related field (business operations, tech,
analytics, consulting, banking, etc.)
● An analytical mindset and strong business acumen; you have experience using SQL and
advanced Excel/Gsheet, and are comfortable translating technical details to business
outcomes
● Highly collaborative; you know how to collaborate, engage and partner with a variety of
different stakeholder groups in order to achieve shared goals
Preferred Qualifications
● Prior Grocery, FMCG or Retail experience (particularly in catalog/inventory management,
business intelligence, analytics or merchandising functions)
● Proficiency in data manipulation, automation or scripting tools (e.g. Python, Google Apps
Script, VBA, etc.) is a plus