Job Opportunity
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">As a Datacenter Technician, you will be responsible for preparing, staging, and setting up equipment according to specific instructions. You will also assist and guide other technicians to complete challenging or complex tasks. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.">Key Responsibilities:">
">Perform diagnostics and troubleshooting following standard procedures to quickly identify the cause of issues and replace faulty components with minimal customer and business disruption.">Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols and deployment standards.">Decommission hardware for simple changes and refreshes following standard procedures with minimal guidance.">Communicate, report, and escalate incidents to appropriate management.">Participate in daily safety briefings, complete required safety training, and comply with safety procedures.">Contribute to a positive and effective team environment by sharing information, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.">Proactively share relevant information to enable efficient workflow and mitigate the impact of changes on others.">Meet or exceed established Service Level Agreements (SLAs) with minimal guidance from other technicians.">
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Required Skills and Qualifications
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">Exceptional server hardware knowledge with deep understanding of all component & system type failures.">Ability to assist in conducting failure analysis on field issues.">Ability to track server fleet health to investigate trends, new unknown issues, and validate that Veritas is maintaining customer SLA.">Solid experience with IPMI utilization in diagnostics.">Administer software tools (e.g.: diagnostics, tests, FW updates).">Experience with Windows Server OS & WinPE OS administration.">Network troubleshooting of Layer-1, Layer-2, Layer-3.">Basic Linux and Windows scripting experience.">Virtual Machine set up and environment configurations.">Ability to work autonomously and within a local or geographically dispersed team environment.">At least 3 years of experience as a data center technician.">CompTIA A+ or equivalent experience.">CompTIA Server+ or equivalent experience.">CCENT or equivalent experience.">Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred.">CCNA certification preferred.">MCP/MSCE certification preferred.">Scripting experience preferred.">Powershell.">Python.">Bash.">
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Benefits
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">The ability to lift up to 50 pounds when necessary.">The ability to safely climb ladders when necessary.">The ability to wear personal protective gear correctly when necessary.">The ability to stand and walk throughout the facility for extended periods without loss or reduction of productivity.">The ability to use their hands to handle, control, or feel objects, tools or controls, make quick, precise adjustments to machine controls, bend or twist their body, and repeat movements for extended periods without loss or reduction of productivity.">
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