About the Role
As a Public Area Attendant, you'll help create a welcoming and memorable experience for our guests by keeping all public and back‐of‐house areas of the resort clean, well‐presented, and maintained to a high standard in line with IHG luxury standards.
You'll take pride in making sure every area is consistently guest‐ready, while delivering friendly service, responding to guest requests, and supporting the wider Housekeeping team to ensure the resort runs smoothly day to day.
Your day‐to‐day responsibilities
* Keeping all public areas clean, tidy, and well presented, including lobby, corridors, lifts, restrooms, outdoor spaces, guest facilities, and back‐of‐house areas.
* Ensuring all spaces are always guest‐ready with strong attention to detail and presentation.
* Responding to guest requests in a friendly, professional, and timely manner.
* Completing daily cleaning duties such as vacuuming, mopping, polishing, dusting, waste removal, and replenishing supplies in line with resort standards.
* Reporting maintenance issues, safety hazards, or cleanliness concerns to ensure they are resolved quickly.
* Assisting with deep cleaning projects, event set‐ups, and seasonal cleaning as required.
* Working closely with the Housekeeping team and other departments to help deliver a seamless guest experience.
* Supporting the wider Housekeeping team during busy periods to help daily operations run smoothly.
Base rate $25.93 + penalties + loading
What We Need From You
* Previous housekeeping or cleaning experience in a hotel or similar environment is preferred.
* A positive attitude with a strong eye for detail and pride in your work.
* Good communication skills and a friendly, guest‐focused approach.
* The ability to work both independently and as part of a team.
* Reliability, flexibility, and a willingness to assist across different areas when needed.
* The ability to work in a fast‐paced environment and manage time effectively.
* Physical capability to perform the duties of the role, including standing for long periods, repetitive movements, lifting, bending, and pushing housekeeping trolleys.
What We Offer
* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
* An exciting and ever‐changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ's, markets and much more.
* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
* 6300 Hotels & Resorts across the world with a strong talent program to develop and grow your career!
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