It takes teamwork to bring customer smiles and community spirit to more than 1,800 retail stores across Australia. Whether you're instore, on the road delivering orders or behind the scenes, you'll find plenty of ways to make a difference every day. You'll be part of a diverse team and have opportunities for learning and growth.
About the role
As a Customer Service Agent (CSA) you'll get behind the wheel of our iconic Coles vans and help deliver customer orders to their homes. You'll safely navigate local neighbourhoods, pick and pack orders, and deliver them to customers during the day or night.
About you and your skills
* A commitment to providing great customer experiences by working with enthusiasm, energy and pace
* A current full or provisional Australian driver's licence with a minimum of 12 months' driving experience and a safe driving record (consent to police and driving history checks required)
* The confidence to safely drive and navigate busy streets, suburban roads and/or regional areas
* Being active – you'll be on your feet, lifting and carrying groceries, including stairs
* Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends (shifts run from 5am‐1pm and 1pm‐11pm)
What's in it for you?
* Instore and online discounts: 5% discount all year‐round on supermarket and liquor purchases made online and in‐store; 10% discount offered for 5 days every month
* Work that fits around you: We'll work with you to roster your shifts around your availability
* Opportunities to learn and grow: Get paid to grow your career in retail, learn a trade, or train to be an Operations Leader
* Reward through recognition: Earn points via mythanks, a digital recognition platform that can be used on shopping and gift cards across retailers
* Discounts on shopping and entertainment: Discounts on dining, gym memberships, tech, sporting events, restaurants via partner networks
* Focus on your health and wellbeing: Our EAP offers 24/7 confidential support for you and your immediate family and access to a wellbeing portal
About the recruitment process
We're continuing to build a gender‐equitable team and a culture that is diverse, inclusive and welcoming. We are committed to creating a workplace that is safe and respectful for all team members. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, visit the 'Our Recruitment Process' section of our careers site or email ***************@coles.com.au.
Job ID: 184150
Employment Type: Part time
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