* Manage end-to-end logistics operations across ANZ, including inbound, warehousing, and outbound distribution
* Oversee 3PL partners to ensure service level agreements (SLAs) are met consistently
* Ensure smooth coordination between manufacturing sites (Europe/USA), regional hubs, and local distribution networks
* Drive operational efficiency across warehousing and transport functions
* Manage relationships with third-party logistics providers and warehouse operators
* Conduct regular performance reviews against KPIs and contractual obligations
* Drive continuous improvement initiatives with service providers
SAP & Systems
* Hands‐on use of SAP S/4HANA for order management, inventory tracking, and reporting
* Ensure data accuracy and system discipline across logistics processes
Performance & KPI Management
* Define, monitor, and report key logistics KPIs (OTIF, inventory accuracy, lead time, cost per shipment, etc.)
* Implement corrective actions to address performance gaps
Stakeholder Management
* Work closely with regional commercial, supply chain, and customer service teams
* Act as the key operational contact for internal stakeholders across Singapore, Europe, USA, and ANZ
* Manage customer expectations and resolve escalations where required
* Lead and develop 1 direct report in daily operational execution
* Provide coaching and support to ensure strong performance delivery
Requirements
* 8–15 years' experience in logistics, warehousing, or operations management
* Strong experience working with 3PL providers and outsourced logistics models
* Hands‐on experience with SAP S/4HANA (mandatory)
* Proven ability managing KPIs in a structured operational environment
* Experience in commercial or distribution‐led supply chain environments (preferred over manufacturing‐heavy roles)
* Strong stakeholder management across regional/global teams
* Stable career history with minimum 3 years per role preferred
* Experience in medical devices, diagnostics, FMCG, industrial, or regulated industries advantageous
* Strong operational mindset with ability to execute rather than purely strategise
Key Success Factors
* Reliable execution of ANZ logistics operations
* Strong 3PL performance management
* Accurate SAP system usage and reporting discipline
* High service levels to internal and external stakeholders
* Cost‐efficient and compliant distribution network
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