Overview
Job Title: Telstra Retail: Full Time Customer Service & Sales Consultant – HORSHAM
Employment Type: Permanent
Closing Date: 1 July 2026 11:59pm
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Plus 12% Superannuation
* Plus 10% Variable Remuneration
* If eligible for Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which may change from time to time).
* First 2 months guaranteed while you onboard.
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and the Future Ready program to build skills for your next step.
* Flexibility: Flexible working hours and supportive parental leave options.
* Recognition & Rewards: Monthly performance rewards and other recognition programs.
* Inclusive Culture: A diverse and inclusive team where every perspective is valued.
What We're Looking For
* Great Communication Skills: You're natural at connecting with people and making their day better.
* Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: A can-do attitude, even when busy.
* Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm and willingness to learn are valued.
How to Apply
Ready to kickstart your journey with us? Click \"Apply Now\" to submit your application. After applying, expect an email from our partner, HireVue, to complete the next step in our assessment process.
About Telstra
Telstra is committed to diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and strive to create a workplace where everyone is respected, valued, and can thrive. If you require accessibility support or adjustments during the recruitment process, please email Disability and Accessibility inbox: .
Explore our teams: https://www.telstra.com.au/careers/our-teams
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