About The Role
You will design, build, and operate production Gen AI systems that handle insurance workflows where correctness, latency, cost, and auditability all matter. You will own significant pieces of this platform end-to‐end: from prototype, through production rollout, to long‐term operation. You will work closely with Data Scientists, Product, and Platform Engineering, and you will set the bar for how Gen AI is built and shipped at Cover Genius.
Responsibilities
* Partner with Data Scientists, Product, and Data Engineering — turning model and prompting work into reliable services and setting the bar for how Gen AI is built and shipped at Cover Genius.
* Build and operate the AI gateway layer that routes traffic from partner agents to the right upstream services, with per‐upstream auth, rate limiting, and policy enforcement.
* Design APIs and tools for LLM consumption — clear semantics, structured errors, idempotency, scoped permissions that agents can actually reason.
* Build the agent evaluation toolings: golden test sets, LLM‐as‐judge pipelines, A/B exposure logging, latency/cost/quality SLOs and regression detection.
* Build production multi‐agent systems on top of the platform APIs.
* Publish reference agents, SDKs, and documentation that let partners and internal teams integrate in days.
Recent And Near‐term Work Includes
* Enabling internal teams and external partners to consume Cover Genius services through agents — exposing XCover, XClaim, XCore, and BrightWrite via MCP, with OAuth token exchange and per‐upstream auth at the gateway.
* Delivering agentic insurance end‐to‐end across quote, booking, claim, and support — orchestrated as multi‐agent systems.
* Bringing agentic experiences into the BrightWrite platform to expedite the experimentation process.
* Creating and maintaining a cross‐team eval collaboration framework — golden sets, LLM‐as‐judge pipelines, regression detection, and shared tooling.
Skills & Experience
* Experience building or operating MCP servers, A2A, or similar agent interop protocols.
* Experience with retrieval (vector DBs, hybrid search) and RAG pipelines.
* Hands‐on experience with at least one agent or LLM orchestration framework (Google ADK, LangGraph, Pydantic AI or similar).
* Experience using data stores such as Postgres, BigQuery, Redis, Elasticsearch or Mongo DB, vector stores such as Qdrant, pgvector, message queues such as Kafka or Google Pub/Sub in production environment.
* Strong communication skills e.g. an ability to explain technical tradeoffs to non‐technical stakeholders and to document solutions clearly.
What You Will Have
* Bachelor or Masters degree in Computer Science or Engineering with 5+ years of professional software engineering experience, with at least 2 years building production LLM‐powered systems (not just prototypes or demos).
* You are reliable as an individual, owning the work you shipped.
* You are self‐motivated and continuously study the new practices and tooling in data engineering.
* Curious, self‐driven learner who keeps pace with the fast‐moving GenAI ecosystem and actively shares knowledge with the team.
* Embodies CG values—bold experimentation, purposeful innovation and authentic collaboration across diverse, global teams.
* The ability to analyze business problems and frame it for AI, critically evaluating model outputs, questioning assumptions and identifying potential biases.
Why Cover Genius
* Flexible Work Environment – our teams are hybrid. We work from home on Wednesdays and Thursdays and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times.
* Global company, with the opportunity to work from any of our offices for 4 weeks a year.
* Employee Stock Options – we want our people to share in our success, we reward them with ownership for their contribution in creating a world‐class company.
* Work with like‐minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
* Social Initiatives – pictures speak a thousand words!
Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
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