**Program Delivery Officer Job Overview**
Serco is a leading organization that provides impactful solutions to governments, aiming to make a real difference in communities and beyond.
We are seeking a Program Delivery Officer to join our Rehabilitation & Reintegration Team at the Clarence Correctional Centre. This role plays a crucial part in reducing reoffending by delivering criminogenic programs designed to support positive change in inmates' lives.
The successful candidate will be responsible for delivering therapeutic and criminogenic programs to inmates based on Offence Related Program (ORP) objectives.
Key Responsibilities:
* Deliver therapeutic and criminogenic programs to inmates based on Offence Related Program (ORP) objectives.
* Assess inmate suitability and maintain accurate documentation of progress.
* Evaluate and recommend strategies to improve participant attendance whilst considering individual needs.
* Liaise with multidisciplinary teams and participate in ongoing training and development.
* Promote rehabilitation initiatives and contribute to reducing reoffending.
**Required Skills and Qualifications**
To be successful in this role, you will need:
* A qualification in Psychology, Criminology, Social Work, Social Sciences, Community Services or related discipline.
* Certificate IV in Correctional Practice (Case Management), or willingness to complete within the first 12 months.
* Experience in group facilitation, ideally dealing with complex mental health or behavioural issues.
* The ability to prepare and submit accurate reports within required timeframes.
* Strong interpersonal and communication skills, with the ability to engage diverse inmate populations.
* The ability to work collaboratively in a professional team environment.
**Benefits**
As a valued member of our team, you can expect:
* Flexible salary packaging options.
* Career support programs, wellbeing packages and financial benefits, including access to Fitness Passport.
* Generous employee referral program.
* Uniform provided, daily meals & onsite parking.
**Diversity and Inclusion**
We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, veterans, and people with disabilities.
**Seniority Level:** Entry level
**Employment Type:** Full-time
**Job Function:** Management and Manufacturing
**Industries:** IT Services and IT Consulting