OverviewLocation: Elanora, QLD (on-site)Hours: Part-time (Mon–Fri, flexible 30–35 hours/week) More hours possibleRate: $33–$35 per hour with bonusesAbout UsShepherd Filters is an innovative, fast-growing Australian company helping commercial kitchens worldwide reduce fire risk, save money, and stay compliant.
We provide high-quality, disposable kitchen grease filters made from 100% natural wool—trusted by major restaurant groups locally and overseas.As we continue to grow, we're looking for a motivated and reliable AdministrationSupport Manager to join our team at our Elanora HEAD OFFICE.
We have other offices in Sydney and NZ, UK & USAAbout the RoleThis is a hands-on, all-rounder role where no two days are the same.
You'll play a vital part in keeping our operations running smoothly—supporting customers, managing stock, and assisting our internal teams.
Quick paced and never anything to do.Key ResponsibilitiesRespond to customer enquiries by phone and email with professionalism and careProcess sales orders, purchase orders, and invoicesMaintain stock levels and coordinate stock across warehouses (AU, NZ, UK, USA)Prepare export documents and liaise with couriers and freight providersProvide general support to management and other departments as neededAbout YouYou're detail-oriented, highly organised, and enjoy variety in your workday.
You're just as happy answering customer calls as you are getting stuck into admin tasks or learning new systems.
Bonus points if you're tech-savvy and curious about marketing or social media.What You'll Bring2+ years of experience in administration or customer serviceFriendly and confident phone mannerGreat communication and time management skillsExperience with stock control or exports is a bonusCompetent with Microsoft Office; experience with Xero, QuickBooks, CRM is desirableWillingness to learn and take initiativeAn interest in marketing or social media is a plusWhy Join Us?
Supportive, friendly team with a down-to-earth culturePart-time 30-35 hours with work-life balance.
Monday to Friday essentialAutonomy and variety in your daily tasksGenuine opportunities for professional growth learning a lot of thingsHow to ApplyWe'd love to hear from you!
Please send your resume and a short cover letter outlining why you're interested in the role and what you'd bring to the team.Application questionsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an office administrator?
Which of the following accounting packages are you experienced with?
Which of the following Microsoft Office products are you experienced with?
Do you have experience in administration?
Do you have customer service experience?
Do you have previous invoicing experience?
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📌 Admin Manager /Pa
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