Employment Type: Permanent Full Time
Position Classification: Admin Off Lvl 4
Remuneration: 75176.8 - 76897.65 full time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ639142
Location: Westmead
Applications Close: Midnight on 12 June 2026
What You'll Be Doing
The primary purpose of the SCHN Booking Clerk role is to understand the NSW Health Waiting Time and Ministry of Health (MOH) Elective Surgery Access Policy by ensuring all relevant data is entered on the waiting list system according to Policy standards.
The role needs to safeguard all documentation and electronic data input to ensure it is accurate, legible and complete, and comply with local procedures/protocols for administrative processes that support this Policy.
Effective communication with a range of stakeholders, including clinicians and patient carers, is often required.
Qualifications
* Resume (maximum 5 pages) outlining your experience
* Demonstrated understanding of the Elective Surgery Access Policy
* Previous hospital or medical clerical experience ideally within the management of elective patient management
* Demonstrated customer service, conflict management and problem solving skills
* Exceptional interpersonal and communication skills, both written and verbal
* Excellent time management and organisational skills, including ability to manage competing demands
* Excellent data entry accuracy and attention to detail skills
* Competent knowledge of Microsoft Office Suite products, including Outlook, Word, and Excel
Additional Benefits
Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)
Child Safe Standards
SCHN is committed to maintaining a child‐safe environment that respects and upholds the rights of children and young people, in line with NSW Health's commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well‐being of children and young people, actively working to protect them from harm and abuse.
Additional Information
SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
NSW Health vaccination and screening requirements must be met prior to commencement.
This position requires a Working with Children Check (WWCC) issued by the Office of the Children's Guardian.
Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.
An Eligibility List may be created for future permanent and temporary full or part‐time vacancies.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN's Aboriginal Workforce Consultant at
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