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Customer care centre manager - lead cx & service excellence

Melbourne
BYD Australia & New Zealand
Posted: 15 April
Offer description

A high-tech energy solutions provider in Melbourne is seeking a Customer Care Centre Manager. This role involves managing the call centre team, optimizing service delivery, and enhancing overall customer service quality. Candidates should have a Bachelor's degree and a minimum of 2 years in customer service leadership. This position offers an opportunity to work in a rapidly expanding company with a supportive environment.
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