Retail Assistant - Buys & Loans Operator
Cash Converters is Australia's largest second‐hand retailer offering affordable personal finance solutions. The Morley store is looking for a full‐time Retail Assistant for its Buys & Loans Department.
About the role
* This position is a retail‐based role in the Buys and Loans Department.
* You will accurately perform day‐to‐day transactions.
* Ensure KPI targets are achieved by actively seeking pricing feedback and trends.
* Build lasting relationships with customers by actively listening to and understanding their needs.
* Effectively communicate pricing, valuation, and pawnbroking options.
* Perform all transactions in line with company and legislative requirements.
About you
* Proven customer‐service experience, ideally within a retail environment.
* Interest in technology, gaming, collectibles, jewellery or tools and hardware.
* Confidently able to negotiate with customers for a win/win outcome.
* Strong communication skills that build rapport, trust, and demonstrate compassion.
* Ability to discuss and clearly explain contract details with customers.
What we offer
* Exclusive access to Cashies Rewards, featuring discounts and cashback offers from over 400 retailers.
* Monday to Saturday hours, no Sunday trading.
* Training provided with real career development opportunities.
* Ongoing store and team bonuses.
* Paid parental leave.
* Salary packaging for a novated car lease.
* Health insurance discounts.
* 30% in‐store discount.
* Access to wellness activities: Move, Munch, Money and Mind.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
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