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Warehouse supervisor

Townsville
Metcash
Posted: 21 May
Offer description

Overview

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to grow your career with tailored development programs, thrive with flexible work options, and make your mark in a high-performing, values-led team.

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide-range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is about making a difference for local retailers, businesses and communities, while the wider Metcash family supports you with opportunities to develop yourself and your career.

The Opportunity

The Warehouse Supervisor role supports daily warehouse operations, working closely with the Warehouse Manager to ensure safe, efficient outcomes and consistently meeting customer and supplier expectations. A strong focus is placed on safety, HACCP compliance, team engagement, and maintaining positive relationships through hands-on leadership and on-floor support. This is a full-time, permanent opportunity based at the ALM Townsville Warehouse (Currajong), working Monday to Friday, 8:00am to 4:00pm.

In this Role
* Daily operational requirements – planning and executing key initiatives and daily business requirements as directed by Branch Operations Manager and Warehouse Manager
* Transport load sequencing and staging to ensure smooth traffic flow for Townsville site
* Receivals container delivery scheduling to ensure a smooth traffic and workload for ALM Townsville site
* Maximise warehouse efficiencies and ensure on-time deliveries to customers
* Ullage and warehouse labour are kept to a minimum
* Pick rates and incorrect/non-supplies are kept to a minimum and monitored
* SHE execution and training
You're Likely a Match If
* 5+ years previous warehouse experience
* Experience in management of 3PL and 4PL transport providers
* Experience dealing with conflict and/or having difficult conversations
* Building and maintaining collaborative relationships both internally and externally
* Experience in interpreting workforce plans
* Experience executing site plans
* Experience leading a small team
What's On Offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

* Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
* Career Growth: Endless learning and development opportunities
* Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
* Inclusive Culture: Bronze Employer for LGBTQ Inclusion
* Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
* Mental Health: Gold accreditation by Mental Health Australia
* Flexibility: Flex Ready and Family Friendly Workplace accredited
About Us

Join us and be part of something bigger! Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support. We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia. ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.

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