About Us
We at Murray Heating and Cooling are a fast-growing HVAC company specialising in high-quality air conditioning installation and servicing for residential and commercial. With a strong reputation for reliability, technical excellence, and customer service, we're looking to expand our team with a dedicated Operations Coordinator to ensure smooth day-to-day operations and project delivery.
The Role
As an Air Conditioning Operations Coordinator, you will play a key role in the effective planning, scheduling, and coordination of installation and servicing activities. You will also be responsible for meeting technicians on-site to review job requirements and provide hands-on support as needed. You will work closely with our sales team, technicians, clients, and suppliers to ensure that all projects are properly resourced, completed on time, within budget, and delivered to the highest quality standards.
Key Responsibilities:
* Coordinate and schedule installation and servicing jobs across multiple sites
* Liaise with clients to confirm appointments and site access
* Allocate jobs to location, skill set, and availability
* Monitor job progress and ensure timely completion
* Order and track materials and equipment needed for jobs
* Manage and maintain service and maintenance records
* Assist in preparing job quotes, work orders, and documentation
* Handle incoming service requests and respond to urgent call-outs
* Ensure compliance with health & safety and company standards
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What We're Looking For:
* Proven experience in a coordination or operations role, ideally in HVAC, construction
* Excellent organisational and time management skills
* Strong communication skills – both verbal and written
* Confident using scheduling and CRM systems (e.g., SimPRO)
* Ability to manage multiple tasks and deadlines effectively
* A proactive problem-solver with a keen eye for detail
* Knowledge of air conditioning systems or HVAC industry is highly desirable
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Benefits:
* Competitive salary package
* Opportunity to grow within a supportive and dynamic team
* Ongoing training and development
* Modern office environment with up-to-date systems and tools
* Company events and team-building activities