Overview
We are seeking an experienced Workshop Manager to join our high-paced Wellington Service Department at Rutherford & Bond Toyota. This role is crucial to our business, so we're looking for someone with proven experience in an automotive franchise who is ready for a challenge.
You Will Be Responsible For
* Assisting with the Quality Control processes
* Providing guidance to workshop technicians/apprentices
* Liaising with customers regarding technical concerns
* Ensuring the company safety policy is followed within the workshop
* Undertake all routine service and repair work on both Toyota and other vehicles
* Maintain in-process and final inspection records for quality assurance and production control
* Self-perform quality control inspections of the Automotive Technicians work
* Ensuring Technician hours are sold effectively, whilst keeping the productivity and efficiency of the workshop team
* Working in conjunction with the Parts department to ensure all Parts are provided for repairs
* Coaching and mentoring Workshop staff to support their knowledge and performance within the department
* Assisting the Parts & Service Manager with maintaining WOF requirements
The Successful Applicant Will
* Experience in the automotive industry with proven service/workshop/technical knowledge and know how
* Experience in coaching, mentoring and confidently motivating a team with an aptitude for identifying opportunities for improving performance
* Possess equal parts business acumen and personal motivation in order to meet and exceed targets
* Demonstrated ability to operate in a fast-paced and challenging environment
* Organised, methodical and able to implement and maintain systems and procedures
* Strong communication and interpersonal skills
* Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business
* AVI is essential
* Clean and current Full Drivers Licence
Application Details
* Application closes 22 September 2025
* Location: Wellington (Wellington City)
* Employment type: Full-time
To apply, submit your application online or contact Mara Kerschbaumer (HR Advisor) at hr@rb.toyota.co.nz.
Note: Applications close 22 September 2025. Shortlisting may begin as applications are received; advertising may be withdrawn at any time.
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