Sales Travel Consultant - Sunshine Coast, QLD
Job no: 528860
Brand: Flight Centre Brand
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service
Role Overview
We're looking for Sales Travel Consultants across the Sunshine Coast who are keen to dazzle, discover, and delight our customers at our stores.
Plan itineraries, book travel, and convert enquiries into bookings in person, over the phone, and via email. Work towards individual KPIs and sales targets, selling complete holiday packages that include flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
Build a customer base of new and returning customers, assisting with travel-related questions (visas, best time to travel, packing lists, local advice, etc.). Work full‐time on‐site in a retail store on a rotating roster across a 7‐day trade. Earn a base wage plus an uncapped incentive payment structure – your pay is completely uncapped.
Responsibilities
* Work full‐time on‐site in one of our retail stores on a rotating 7‐day roster.
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.
* Work towards individual KPIs and sales targets, selling the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays.
* Be the expert – assist customers with travel-related questions such as visas, best time of year to travel, packing, local attractions, and more.
* Earn a base wage plus an uncapped incentive payment structure, taking a percentage of every sale.
Qualifications
* Great organisational skills – take notes, manage calendar, and respond quickly to customer communications.
* A genuine passion for travel and a desire to help open up the world to customers.
* Determination to meet sales targets and KPIs while balancing a high‐pressure workload.
* Enthusiasm, passion, and warmth that make customers want to book with you.
* A savviness with computers, ready to toggle between complex systems to find the best flight and package options.
Benefits
* Average earnings for a Travel Consultant in their first year are $70K, with senior consultants averaging $100K and team leaders $138K annually.
* Become a true expert – access industry travel discounts and qualify for sponsored familiarisation trips to explore new destinations and products worldwide.
* Career opportunities in a network of brands and businesses across the globe – we promote from within.
* Social benefits – enjoy Flight Centre culture with reward and recognition events throughout the year.
* Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k USD) through Australian Apprentice Training – direct financial support may be available while you study.
* Work in a workplace that embraces individuality – come as you are.
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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