Are you ready to make a real impact in healthcare. One collection at a time? We're on the lookout for enthusiastic Casual, Part Time, Full Time Pathology Collectors to join our vibrant team across the Mid West area.
If you're someone who thrives on detail, communicates like a pro, and takes pride in delivering top‐note customer service, we'd love to hear from you! You'll be the friendly face patients see first, helping ensure their experience is smooth, safe, and reassuring.
What You'll Be Doing
As a Pathology Collector with Australian Clinical Labs, you'll play a vital role in delivering high‐quality healthcare services. Your day‐to‐day responsibilities will include:
* Collecting blood and other pathology specimens from patients with care, precision, and professionalism.
* Ensuring accurate identification, labelling, and documentation of all specimens to maintain traceability and support reliable diagnostics.
* Handling, storing, and preparing specimens for transport, while following strict protocols for cold chain management and infection control.
* Managing clerical tasks, such as completing request forms, updating patient records, and entering data to ensure smooth and timely reporting.
* Maintaining a clean and safe workspace, including sanitising equipment and adhering to hygiene standards.
* Delivering compassionate patient care, making each collection a positive and reassuring experience.
* Collaborating with your team and communicating clearly with patients, doctors, and other healthcare professionals to keep operations running smoothly.
* Following all relevant policies and procedures, including those related to safety, privacy, and quality assurance.
Skills and Experience
To thrive in this role, you'll bring:
* Certificate III or IV in Pathology Collection, or equivalent hands‐on experience in specimen collection.
* Exceptional customer service skills, with a friendly and professional approach both in person and over the phone.
* Clear and confident communication, with the ability to liaise effectively with patients, doctors, colleagues, and other healthcare professionals.
* Strong ability to work independently, while also being a reliable and collaborative team player.
* Flexibility to work across various collection centres, including weekday and weekend shifts.
* Basic computer literacy, including data entry and navigating clinical systems.
* A current Australian Driver's Licence, essential for mobile and multi‐site roles.
* Full working rights in Australia, with the ability to meet compliance requirements.
Employee Benefits
* 14 weeks paid parental leave (because family matters!)
* Discounts on phone bills, groceries, petrol, fashion, entertainment and more.
* Wellbeing support across all areas of life.
* Free, confidential counselling services when you need a little extra support.
* Discounted private health insurance to keep you covered.
* Opportunities for training and career development (*Service conditions apply).
About us
Australian Clinical Labs (Clinical Labs) is committed to be the pathology provider of choice. Our business is growing rapidly and now has over 5,000 employees and a truly national reach. We have approximately 100 NATA accredited laboratories that perform close to 6 million episodes each year for doctors, specialists, patients, hospitals and corporate clients. Clinical Labs services almost 100 private and public hospitals and is the largest provider of pathology services to public hospitals in Australia.
Who we are
We pride ourselves on our patient focus and medical excellence, empowering our people to help us to improve and save patient's lives. Our culture is agile and willing to change, and we always act with the highest respect and integrity. Clinical Lab's employees are passionate about what they do, the work environment in which they operate and the safety and wellbeing of all who interact with us.
As a healthcare provider, Clinical Labs requires all new employees to be vaccinated against preventable diseases. If successful, we will ask for proof of immunisation accordingly for our records.
You may be required to undergo probity checks as part of the recruitment process including police check and licence check.
Diversity and Inclusion
Australian Clinical Labs is an equal opportunities employer; we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, people living with disability, and individuals with culturally diverse backgrounds. We're happy to adjust our recruitment process to support accessibility needs. We also welcome applications from individuals with culturally diverse backgrounds. Australian Clinical Labs is committed to supporting Veteran Employment and Australian Defence Force Veterans and their spouses are encouraged to apply.
Please note, only shortlisted applicants will be contacted.
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