The Opportunity
Flywire is seeking an experienced, self‐motivated Technical Implementation Manager to join our dynamic and growing team. The role involves engaging with client teams to implement real‐time integrations, build out test and production environments, and set up file specifications and jobs. Ideal candidates have experience in student financial services, front‐and‐back‐end configuration of complex systems, SaaS‐based integrations, and are interested in launching a career in Fintech.
Key Responsibilities
* Partner with the implementation team to build product solutions for higher education.
* Ensure client integrations, system performance, quality, and responsiveness meet Flywire standards.
* Schedule and conduct client technical meetings with school IT teams to share product knowledge, configure system preferences, and ensure integrated solutions meet client needs.
* Collaborate with product management and engineering to produce, maintain, and disseminate technical product documentation for internal and external partners.
* Contribute to product vision by collaborating with customers, product managers, and stakeholders.
* Help contribute to an ever‐improving culture and customer experience.
Qualifications
* 4+ years experience in technical software and middleware implementations (required).
* Experience in Single Sign On integration with CAS and SAML.
* Experience configuring, implementing, and integrating software or middleware in a customer‐facing role (required).
* Experience in technical and functional documentation creation and upkeep.
* Knowledge of Higher Education ERPs (PeopleSoft, Banner, Colleague, Workday) preferred.
* Quality Assurance experience and training.
* Experience in fintech or the payment industry is desired.
Technologies We Use
* JIRA, Sumologic, Java, Javascript, CAS, SAML, SFTP, Tomcat, Twitter Bootstrap, MySQL
What We Offer
* Competitive compensation.
* Employee Stock Purchase Plan (ESPP).
* Flying Start – immersive Global Induction Program.
* Dynamic & Global team environment.
* Wellbeing programs (mental health, wellness, yoga/pilates/HIIT classes).
* Competitive time off including FlyBetter Days to volunteer.
* Digital Disconnect Days.
* Talent & Development Programs (Managers Taking Flight).
Additional Information
Submit today and get started! We look forward to meeting you. Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, peers on the team, the VP of the department, and complete a skills assessment. A Talent Acquisition Partner will walk you through the steps and be your "go‐to" person for any questions.
Equity and equal opportunity
Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, colour, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.
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