What You'll Do
* Managing the daily café and catering operations, including food preparation, Barista service, delivery and Point of Sale tasks for the Good Sammy Canning Vale Cafeteria, and other staff functions.
* Developing a corporate catering menu and work with the Marketing Team to develop commercial catering offerings to businesses in City of Canning area and Good Sammy partners.
* Stock control, procurement, food safety compliance, hygiene standards and general cleaning requirements.
* Supervision and training of Supported staff employed in the Good Sammy Cafeteria in all aspects of catering including food preparation, cooking methods, kitchen hygiene and customer service.
* Managing the budget of the cafeteria to ensure budget targets are met annually is an important part of this role.
* Manage the Cafeteria budget to ensure operations are conducted in a financially sustainable manner while maintaining quality standards.
* Prepare, cook and serve a variety of hot and cold foods for morning tea and lunch.
* Lead the development and growth of commercial catering services, including identifying market opportunities and partnerships.
* Lead negotiations with preferred suppliers to secure competitive pricing and favourable commercial terms, ensuring value for money while maintaining quality and service standards.
* Review the Internal Catering pricing to ensure consistency and competitiveness with external cafeterias.
* Plan and coordinate menu planning and review of pricing, including benchmarking against similar organisations.
* Supervise and support Supported staff during service hours and foster a positive and inclusive work environment that helps in skill development and confidence. This includes helping staff achieve their employment goals and having a strong focus on increasing the number of people with disability achieving training, certification and experience as baristas, and in customer service, in food preparation and operating the cash till register.
* Collaborate with other departments to support special events or catering requests.
* Monitor stock levels and place orders for supplies as needed, to ensure stock rotation, cost savings and minimising waste.
* Maintain compliance with food safety regulations and organisational policies, including proper storage, temperature control, and cleanliness of all food preparation areas. This includes taking a proactive role on health and safety in consultation with the Quality and Safeguarding Team, and relevant authorities.
* Conduct regular reviews of training needs and performance for Supported staff, providing constructive feedback and development opportunities, including building participants towards hospitality courses.
What You'll Bring
* Experience in cafe, restaurant or catering.
* Food Safety Supervisor Certificate preferred but not essential.
* Knowledge of Food Safety (HACCP) and WHS practices.
* Strong interpersonal skills and the ability to maintain positive customer (internal and external) relations.
* Strong commercial acumen and understanding of financial budget requirements.
* Strong written and verbal communication and customer service skills.
* Proven team leadership and support capabilities.
* Confidence in utilising technology and Point of Sale system
What We Can Offer You
* Free onsite parking.
* Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
* Free, confidential counselling services through our Employee Assistance Program.
* Comprehensive orientation program including an onsite tour.
Good Sammy is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.
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