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Manager - oem sales & support

Bunbury
Piacentini & Son
Posted: 6 June
Offer description

Piacentini & Son is a privately owned Australian business with over 80 years of experience in mining, earthmoving, engineering, manufacturing, and heavy haulage.

From our headquarters in Western Australia, we design, build, operate, and support equipment that services some of the world's largest mining operations. Our capabilities span mining services, heavy equipment manufacturing, engineering, transport, and innovative OEM products, including the Panther Low Loader range.

As we continue to grow our OEM business, we are seeking a commercially driven Manager – OEM Sales & Support to help convert opportunity into revenue and support the next phase of growth for our Panther product range and future OEM solutions.

About the Opportunity

This role is responsible for generating and securing work for Piacentini's OEM business.

Reporting to the General Manager – Engineering, you will be responsible for managing customer relationships, identifying opportunities, preparing proposals, coordinating tender submissions, supporting marketing initiatives, and converting opportunities into sales.

You will work closely with engineering, manufacturing, project delivery, spare parts sales, marketing, and business development personnel to ensure opportunities are effectively managed from initial enquiry through to contract award.

We are looking for someone who can identify opportunities, engage customers, understand their operational challenges, communicate value, and successfully secure work.

Success in this role will be measured by your ability to build relationships, develop opportunities, and deliver profitable revenue growth.

What Makes This Different

* Sell a unique Australian-designed product with proven performance in the mining industry
* Work directly with mining companies and contractors across Australia
* Influence how Piacentini grows its OEM business
* Join a company with a strong reputation and long-term commitment to innovation
* Be involved in new product introductions and future growth initiatives
* Work across engineering, manufacturing, projects, spare parts and customer support functions

Key Responsibilities

Sales and Customer Engagement

* Develop and maintain relationships with existing and prospective customers
* Identify, qualify and pursue OEM sales opportunities
* Conduct customer meetings, site visits and product demonstrations
* Understand customer requirements and develop solutions that deliver value
* Prepare and present commercial proposals and quotations
* Lead commercial discussions and support contract negotiations
* Maintain and manage the OEM opportunity pipeline
* Deliver sales and revenue targets

Tendering and Commercial Management

* Coordinate and prepare tender submissions
* Work closely with engineering and operations teams to develop technical and commercial solutions
* Prepare business cases, pricing submissions and commercial recommendations
* Maintain accurate sales forecasts and pipeline reporting
* Support contract reviews and commercial risk assessments

Market Intelligence and Business Development

* Monitor market activity, industry trends and competitor offerings
* Identify emerging opportunities within the resources sector
* Support business development initiatives and customer engagement activities
* Provide market intelligence and customer feedback to the broader business
* Assist with identifying future product and service opportunities

Marketing and Brand Support

* Coordinate participation in trade shows, industry events and customer demonstrations
* Support development of marketing material, case studies and promotional content
* Work with internal and external marketing resources to increase awareness of Piacentini's OEM products
* Promote the Panther brand and future OEM offerings

Internal Coordination

* Work collaboratively with Engineering, Manufacturing, Projects, Spare Parts Sales and Business Development personnel to ensure customer opportunities are effectively supported throughout the sales process
* Ensure customer requirements are effectively communicated and managed internally
* Support successful project handover following contract award
* Contribute to continuous improvement initiatives across the OEM business

About You

You are a commercially minded professional who enjoys engaging with customers, identifying opportunities and securing work.

You understand that successful sales are built on relationships, credibility, technical understanding and delivering genuine value to customers.

You are analytical and data-driven, comfortable using information and market intelligence to support decisions, while also possessing the confidence and communication skills required to influence customers and close opportunities.

* Minimum 10 years' experience within the Australian mining, resources, heavy equipment or related industries
* Experience working for an OEM, equipment manufacturer, equipment dealer or similar organisation
* Demonstrated success in sales, account management, business development, aftermarket support or commercial roles
* Proven ability to secure work and develop customer relationships
* Strong commercial and negotiation skills
* Experience preparing proposals, tenders and quotations
* Strong analytical and reporting capability
* Excellent written and verbal communication skills
* Current C Class Driver's Licence

Highly Regarded

* Experience within the mining mobile equipment sector
* Experience with heavy haulage, earthmoving or mining support equipmentExperience working with major mining companies and mining contractors
* Engineering, business or commercial qualifications
* Exposure to aftermarket support, product support or equipment lifecycle management

Personal Attributes

* Commercially astute
* Analytical and data driven
* Results oriented
* Professional and credible
* Organised and accountable
* Collaborative and team focused
* Comfortable operating autonomously

Why Join Piacentini?

* Join a respected Australian company with a strong reputation in mining and heavy industry
* Work on innovative products designed and manufactured in Western Australia
* Play a key role in the growth of the Panther Low Loader business
* Competitive remuneration package
* Opportunity to make a genuine impact on business growth
* Long-term career development opportunities within a growing organisation

Apply

If you are ready to take on this exciting challenge, we invite you to apply and join our team through the link in Seek.

More information or questions?

Please contact the Recruitment team for a confidential discussion to talk more about the opportunity on 08 9780 89*** or email ***********@piacentini.com.au.

Piacentini & Son are an Equal Opportunities employer and committed to building a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people from diverse cultural and linguistic backgrounds, women, young & mature age workers, the LGBTQI+ community.

You must have the right to live and work in Australia to apply for this job.

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