Branch Customer Advisor – Banking – Ayr
Branch Customer Advisors in the Ayr region provide frontline customer service, delivering a seamless, consistent, and tailored experience for our diverse clients.
The Hours (5 days per week)
8:30am – 5:00pm, Monday to Friday.
Location
Your home branch will be Ayr, and you may also cover Townsville branches. A licence and transport are essential for this role.
Benefits
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental, religious, special, sporting activities and volunteer leave.
Responsibilities
* Support NAB's Ayr branch by being the first point of contact for customers, placing them at the centre of everything you do.
* Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
* Demonstrate our Smarter Banking options (self‐service and digital) to make banking simple, easy and secure.
Qualifications
* A passion for delivering gold‐class experiences for our diverse range of customers.
* Team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
* Customer‐centric thinking and an appreciation for inclusion and the diversity of our customers.
* No banking experience required – full training provided.
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