Serco Murdoch, Western Australia, Australia
Network and UC Manager (IT) – Serco
Location: Fiona Stanley Hospital, Murdoch, Perth.
Fulltime Permanent Opportunity; Hybrid role.
A rare opportunity to work across Network, Cloud, Cyber, and Unified Comms.
Benefits
Professional development and certification support
Opportunities to innovate with cutting-edge technology
Access structured development pathways, leadership programs, and training opportunities.
A role where your leadership shapes the future of healthcare technology
Leadership that values trust, care, innovation, and pride
Make an impact at Serco
As the Network and Unified Communications (UC) Manager at Fiona Stanley Hospital, you'll lead the design, implementation, and optimization of one of the most advanced healthcare network environments in Australia.
Your expertise will ensure the hospital's wired, wireless, and voice networks perform reliably, securely, and efficiently supporting thousands of staff, clinicians, and patients every day.
You'll combine strategic planning, hands-on technical mastery, and leadership to drive network innovation and resilience across voice and data services.
Working closely with ICT and clinical stakeholders, you'll shape the future of healthcare connectivity while ensuring compliance, security, and operational excellence.
As a Network and UC Manager, you'll make a positive impact by:
Leading the planning, design, and management of network and unified communications infrastructure
Driving innovation through scalable, secure, and future-ready networking solutions
Embedding cybersecurity and zero-trust principles across all network layers
Managing and developing a high-performing team of network engineers and specialists
Overseeing capacity planning, monitoring, and performance optimization
Partnering with vendors, service providers, and internal teams to deliver best-in-class connectivity
Guiding network automation and adoption of emerging technologies such as SD-WAN and SASE
Ensuring network resilience through business continuity and disaster recovery planning
Serco is a place for you
Experience with Cisco-based environments will set you apart, as will a solid understanding and proven track record of managing hybrid cloud environments.
If you have a background in cybersecurity and a solid understanding of telephony and voice systems, we'd love to hear from you.
To Be Successful In This Role You'll Have
Bachelor's degree in computer science, Information Technology, or equivalent experience
Current Cisco Certified Network Professional (CCNP) certification (Enterprise, Collaboration, Data Centre or Wireless)
Deep expertise in routing, switching, wireless, and voice technologies, including Cisco CUCM
Strong understanding of cloud networking (Azure, AWS) and hybrid environments
Advanced knowledge of network automation tools (Python, Ansible, Terraform)
Proven ability to lead, mentor, and develop technical teams
Excellent communication skills with the ability to translate technical insights into business value
ITIL Foundation and/or CCIE certifications (desirable)
Experience in a healthcare or critical service environment (preferred)
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We focus on serving governments all over the globe.
The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures.
By joining Serco you'll have access to employee networks led by colleagues who are passionate about diversity, inclusion, and belonging.
Impact a better future at Serco.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Serco by 2x.
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