Must Have Skills
Candidates must be Australian Citizens holding an active NV1 security clearance or higher.
* Deep hands‐on expertise across Cloud, Data Centre and Network infrastructure domains including Windows, Linux, VMware, Backup (CommVault), Storage (NetApp), Routing, Switching, SD‐WAN, Security, and Server Environment. The ideal candidate will have proven experience supporting enterprise‐grade environments using technologies from leading vendors such as Cisco, Juniper, Palo Alto, Meraki, Microsoft, Linux, F5 Load Balancers, Aruba VMware, Netscaler, Fortigate, Velocloud, Solarwinds, ServiceCentral, Magpie, Splunk, and Merge.
Nice to Have Skills
* Experience in Telco/ISP and Australian public sector environments highly valued, particularly with knowledge of security and compliance frameworks.
* Exposure to network automation (Python, Ansible), cloud networking (AWS, Azure, GCP), and enterprise‐scale network transformation or migration projects will be a strong advantage.
Minimum Years of Experience
5 Years
Certifications Needed
* CCNP, JNCIP, Fortinet NSE, or ITIL Foundation
Top 3 responsibilities you would expect the Subcon to shoulder and execute
* Own the full lifecycle of incidents, service requests, problems, and changes—including high‐priority and emergency changes—from initiation to closure.
* Deliver proactive and reactive network support to prevent service disruptions, maintain SLA compliance, and ensure service continuity.
* Develop and implement strategies to improve the performance, resilience, scalability, and maintainability of managed network environments.
Project Specifications / Nature of Work
This role operates within a 24/7 NOC/Support environment. Candidates must be willing and able to work rotating shift rosters and participate in an on‐call roster as required.
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