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Customer relationship officer - noble park (melbourne)

Melbourne
Repair Hub
Posted: 5 October
Offer description

Customer Relationship Officer - Noble Park

Repairhub is Australia’s leading network of national automotive repair centres. We are an award-winning employer, with 23 sites around Australia in Sydney, Melbourne, Brisbane and Canberra.

We have an exciting chance for a Customer Relationship Officer to join our team at Noble Park. This is a full-time, permanent position in a modern office environment working Monday to Friday. Your responsibilities will include:

- Welcoming and assisting customers, ensuring a positive experience
- Handling telephone and email inquiries
- Data entry and updating booking calendars
- Arranging taxi bookings
- Performing other customer-related or administrative tasks as required by the site

The ideal candidate is an enthusiastic team player, with great customer skills. You’ll be attentive, professional and provide our customers with a positive repair experience. You will have good administrative and computer skills, enjoy working with people, and have the ability to problem-solve and work efficiently.

Our teams love working at Repairhub, and we think you will too! In return for your commitment, you will receive an attractive salary package, excellent career prospects, and a supportive team environment. Additionally, we offer:

- Stability: We are committed to long-term growth, offering our employees stability and job security.
- Work-life balance: We only work Monday to Friday, with no weekend work ever!
- Paid Parental Leave: We offer 14 weeks of primary and 3 weeks of secondary parental leave to support new parents.
- Progression: As a growing business, we provide ongoing opportunities for training and career development.
- Events and Appreciation: We show our appreciation with social events, weekly team lunches, monthly BBQs, annual awards, and other perks.
- Insurance Discounts: Enjoy exclusive access to lucrative insurance discounts with NRMA and RACV, including member discounts on other products and services such as car insurance, movie tickets, theme parks, retail, accommodation, and more.
- Wellbeing: We offer an additional day of annual leave for wellness. Our Employee Assistance Program provides free, confidential skilled counseling (plus financial, legal, and nutritional coaching) for our team and their immediate families.

To apply, please submit your application via the provided link. If you have any further questions, please email

Repairhub is an equal opportunities employer and welcomes applications from all qualified candidates.

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📌 Customer Relationship Officer - Noble Park
🏢 Repair Hub
📍 Melbourne

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