The Accounts Receivable Manager plays a critical leadership role, overseeing the end-to-end receivables and credit function across all Australian entities. This position is responsible for ensuring all customer payments are accurately processed, allocated, and reconciled on a daily basis. The role also proactively identifies and escalates any issues that may impact the continuity of supply or expose the business to credit risk or financial loss.
What's on offer:
* Professional development opportunities, international business exposure and training
* Join a world class company that operate in a collaborative and supportive environment.
Key Responsibilities:
* Lead the end-to-end accounts receivable and credit function, including debt collection, customer account setup, credit assessments, and order-hold oversight.
* Ensure accurate and timely processing, including customer statements, account reconciliations, refunds, and branch banking activities.
* Identify and manage credit and collection risks, preparing relevant reports and communicating issues to stakeholders.
* Partner with sales and customer service teams to resolve billing or collection disputes and improve the customer experience.
* Drive continuous improvement initiatives to enhance AR processes, efficiency, and controls.
* Manage, coach, and develop the AR team, overseeing daily tasks, setting KPIs, and conducting performance reviews.
* Act as the primary liaison for external auditors and provide general administrative support as required.
Required Skills, Behaviours and Experience:
* Strong communication skills with the ability to build effective relationships with internal and external stakeholders.
* Proven experience managing an end-to-end accounts receivable function, with a track record of delivering results.
* Highly organised, with the ability to prioritise, multitask, and meet deadlines in a fast-paced environment.
* Confident managing difficult conversations and addressing issues with professionalism and tact.
* High level of accuracy and attention to detail in all financial processes.
* Self-motivated, proactive, and goal-driven, with strong problem-solving abilities.
* Solid understanding of GST requirements as they apply to AR processes.
* Ability to work autonomously while providing effective team leadership and direction.
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