Company description:
Komatsu Forklift Australia promote, sell, hire and service the full range Komatsu and OMG forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs.
Job description:
The Opportunity:
As a Receptionist/Administration team member, you will be the welcoming face of our Brisbane branch, coordinating day-to-day reception activities and providing essential administrative support to both the Service and Sales departments.
This role is key to ensuring smooth communication, efficient operations, and excellent customer service within a dynamic and supportive environment.
What you will do:
* Answer incoming customer calls promptly, providing helpful information and directing calls only when necessary.
* Greet and assist all visitors, customers, and subcontractors, ensuring site sign-in procedures and inductions are completed.
* Manage deliveries and transport company arrivals, verifying paperwork and compliance with site requirements.
* Process and approve branch supplier invoices, ensuring accurate stamping and timely forwarding to Head Office.
* Scan and file supplier invoices, transport dockets, delivery paperwork, and general reception documents.
* Coordinate outgoing freight bookings and handle internal and external mail efficiently.
* Maintain branch stationery, kitchen, and restroom supplies to ensure availability.
* Order and manage replacement print cartridges and maintain office printers.
* Provide administrative support to the Service and Sales & Hire departments as needed.
* Handle general telephone enquiries and assist with reception duties to support smooth branch operations.
* Assist with any additional tasks assigned by the QLD Operations Supervisor.
The Benefits: We offer a variety of services and benefits to help our employees in their personal lives, including:
* Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
* Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
* Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
* Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
What we are looking for:
* Experience in a receptionist, administration, or customer service role.
* Excellent phone manner and strong interpersonal skills to engage with customers and team members.
* Exceptional organisational skills with the ability to manage multiple tasks efficiently.
* A proactive, flexible team player who can work independently and adapt to changing priorities.
* Strong attention to detail and accuracy in handling administrative tasks.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using computer systems.
* Previous experience supporting service or sales teams is highly desirable.
* A positive attitude, reliability, and a commitment to upholding company values and workplace safety.
Ready to get started? Simply hit the apply now button
Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth. Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.