As a leader in sales performance and customer service, this role is responsible for guiding and developing team members to achieve exceptional results. We are seeking an experienced manager who thrives in dynamic environments, fostering strong relationships with colleagues, customers, and leaders.
* Drive sales floor teams to exceed targets while maintaining the highest standards of customer service
* Develop and coach team members to reach their full potential, leveraging strengths and addressing areas for improvement
* Cultivate a positive and inclusive team culture that motivates employees to deliver outstanding results
* Lead by example, demonstrating a passion for delivering results-driven outcomes that inspire and motivate teams
The ideal candidate will have a proven track record of success in managing large and diverse teams, coupled with a natural ability to foster strong relationships and lead by example.
Key Responsibilities:
* Leadership and Team Development: Foster a high-performing team environment, driving employee engagement and growth through effective coaching and mentoring
* Sales Performance: Develop and implement strategies to drive sales growth and exceed targets, working closely with cross-functional teams to achieve business objectives
* Customer Service: Maintain the highest standards of customer satisfaction, ensuring seamless interactions and resolving issues efficiently and effectively
* Relationship Building: Build and maintain strong relationships with colleagues, customers, and leaders, leveraging these connections to drive business outcomes