Join to apply for the Fleet Manager role at SG Fleet AU
About the Role
As a Fleet Manager you will ensure that all day to day client requirements are addressed in a timely and professional manner. This role will also work alongside Business Development Managers to ensure a seamless transition of new clients.
Key Accountabilities
* Ensure that all day to day client enquiries are answered effectively and in a timely manner.
* Ensure client reporting activities and client KPI's are met.
* Ensure reviews of all customers are completed and seek opportunities to maximise renewal business and organic growth.
* Ensure timely quote turn‑around and each client is followed up for outcome.
* Assist the team to resolve any problems or issues raised by direct customers and prospects accurately and on time. Escalate and follow through to resolution any significant issues.
Experience and Skills
* Previous experience in a Customer Service or Sales role.
* Solid knowledge of fleet management and finance principles.
* Experience in handling complex enquiries.
* Effective communicator both verbally and in writing, demonstrating good listening and probing skills.
Who we are
We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.
Our Culture
When adding a new member to the SG Fleet Group family, we look for people who embody our values, allowing us to provide an unparalleled customer experience. You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team.
Perks
* Recharge and relax with up to four extra days of leave each year. We call them Wellness days.
* We offer industry-leading 20 weeks of paid parental leave.
* Save plenty with vehicle salary packaging.
* Monetary service milestone awards.
* Recruitment referral bonus.
* Discounted mobility products and services.
* Flexible work arrangements.
* Career progression opportunities.
* Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more.
* Two paid volunteer days each year to give back to causes that matter to you.
* Health and wellbeing support.
What's next
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work‑life balance and career development.
We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre‑requisite to employment, the successful applicant will be required to complete a pre‑employment screening.
Aboriginal and Torres Strait Islander candidates are encouraged to apply.
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