Wireline Services Group has been providing specialist geophysical wireline logging services to the exploration, mining, hydrology and geotechnical industries in Australia since 1995, expanding operations to Canada in 2012.
Using cutting‐edge technology and highly professional systems, WSG delivers powerful orebody knowledge to some of the world's leading mining companies. We are a world‐class team dedicated to subsurface data acquisition and orebody knowledge that makes a difference.
We service some of the largest mining projects in Australia, offering expertise and innovation in geophysical wireline logging.
The Opportunity
We are seeking an experienced Area Team Lead / Superintendent to join our operations management team. This is a 50/50 field / office‐based role.
Responsibilities
Your main responsibilities will include:
Solely accountable for all aspects of their assigned business units performance, including operations, rostering, invoicing and client care.
Roster a FN: 1st week 2 days office / 3 days field - 2nd week: 2 days office / 2 days field. 2nd Friday off.
Ensure the delivery of quality data and excellent customer service, while driving a culture world‐class safe work practice.
Management of operations, service quality, rosters, equipment logistics and continued improvements of the Company.
Providing direct leadership and mentorship to field‐based supervisors and their teams and provide support and performance development in order to deliver safe, high‐quality service; and
Rotating roster on call support for weekends.
Leadership
Mentor, lead and supervise field staff and supervisors to deliver safe and timely delivery of services in compliance with all relevant regulations and legislation as well as WSG and Client procedures.
Notify their manager of any issues affecting delivery or quality of services, personnel performance, and/or safety, and work with them to action these.
Ensure that all equipment is maintained to the highest standards and ensure field staff are aware of, and exceeding the expected standard.
Regularly (monthly at minimum) carry out field audits and inspections on equipment and personnel to ensure that all equipment inspections and safe work practices are followed appropriately and actioned in a timely fashion.
Action feedback on field staff reviews and recommendations and mentor supervisors on the outcomes.
Supply feedback for Supervisors reviews and recommendations.
Lead field staff and supervisors in the implementation of improved procedures and systems.
Support the Company's Mentor Program to ensure that mentors provide quality mentoring, conduct trainee assessments and provide regular feedback.
Actively seek out leading training innovations and industry trends that may benefit the Company and communicate any benefits to assist in the growth of the Safety and Training department.
Development of their team, including ensuring all required training is completed as well as the ongoing training to develop their teams skill set.
Processing of timesheets for all staff.
Safety
Mentor your team to take a proactive approach to HSE related procedures and regularly contribute to health safety and environmental forums, initiatives and consultations, including regular toolbox meetings and safety forums and audits.
Take an active role in field and off‐site safety forums with the client and external stakeholders.
Lead field staff and supervisors in a culture of always operating company vehicles and equipment in a safe manner.
Conduct inductions, training and seek knowledge from external sources to ensure that operations comply with all Regulatory, company and client safety requirements and pass this knowledge to your field staff.
Ensure incidents are identified and reported as soon as possible, contribute as part of an investigation team, and action recommendations and controls as required; and
Assist external auditors for ISO accreditations when required.
Data
Constantly monitor data from field teams to ensure accurate, complete and on‐time data collection and delivery. Mentor field operators and supervisors to fix errors and constantly improve deliverables from the field.
Responsible for supervising the effective calibration of all equipment before, during and post deployment, as well as reporting this status internally. Identify poor calibrations and suggest new values.
Foster a collaborative approach to managing data issues and improving system with the data department and Field Staff.
Review data issues from the field and action appropriate responses in collaboration with the data team, client and other stakeholders.
Troubleshooting
Mentor, lead and supervise field staff in safely troubleshooting issues and assist them with applying solutions to those issues.
Action issues possible improvements in field operations and generate and apply solutions; and
Review and action all equipment faults and weekly vehicle inspections, ensuring that repairs are completed in a timely manner.
Client Care
Act as the lead contact with the client.
Liaising with clients to determine requirements for service quality and supply feedback to Management, and work with both groups to deliver these outcomes.
Ensure all training, vehicles, administration, registers and quality standards are compliant with Company procedures, policies and client expectations.
Review employee logistics and confirm site access, accommodation and rostering.
Regularly meet with clients both in field and in office, including chairing regular update meetings; and
Improving cash flow by optimising the invoicing process.
Building up relationship with the client.
Coordination with the Sales team to action client's request, changes in agreements, usage, required reports.
Cross sales of new services while interaction with existing clients.
Completing invoicing and ensuring accurate and on‐time invoicing for all clients.
Specific Knowledge
Advanced knowledge in the relevant geophysical tools, including their calibration and operation.
Advanced skills in software associated with the equipment in use in their area.
Able to carry out advanced maintenance and repairs on equipment in use in their area.
Ability to organise the logistics to mobilise equipment to a project using the company and client systems in place to ensure equipment arrives on time and compliant, and report on the success of this to higher management.
Complete field operations and supervisory roles unsupervised when necessary – i.e. carry out the work of the staff under their supervision.
Manage stock control and equipment movements in and out of the field; and
Test and tag portable equipment and fire extinguishers as required with supervisors' support.
Selection Criteria
Experience:
Minimum 3 years' experience in a wireline survey supervision role.
Minimum 2 years' experience in a Training and Assessment role (desirable).
Minimum 2 years' experience in mentoring and leadership roles (desirable).
Significant wireline operations exposure and technical knowledge.
Computer literate, in particular Microsoft Excel (advanced level, PowerPoint); and
Advanced Fishing.
External Qualifications
Certificate IV Training and Assessment; (desirable).
Certificate IV in Frontline Management or equivalent (desirable).
Unrestricted HR or above WA Manual Driver's Licence (required).
Senior First Aid Certificate (required).
Radiation License (required).
National Police Clearance (required); and
Ability to pass a Pre‐Employment Medical Assessment including a drugs and alcohol test.
Personal skills
Excellent communication skills, both written and verbal.
High level of autonomy and ability to manage multiple priorities.
Strong problem‐solving and decision‐making capabilities.
Proficiency in Microsoft Office Suite and business management software.
Valid working rights in Australia.
Why Join Us
Be part of a leading geoscience team within Wireline Services Group.
Work on exciting and challenging projects.
Opportunities for professional growth and development.
Competitive salary and benefits.
How to Apply
https://secure.workforceready.com.au/ta/6184357.careers?TrackId=[MyTrackingId]&ApplyToJob=184637573&full_apply=&jobid=184637573
Wireline Services Group is an Equal Opportunity Employer and we encourage applications from both Aboriginal and Torres Strait Islander people.
Sponsorship is not available for this role.
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