Shines Digital is looking for a Junior Digital Account Manager who is excited to immerse themselves into digital marketing and work with a collaborative and innovative team.
If you are an organised, proactive and curious person with an interest in developing meaningful agency-customer relationships, read on!
Job Description
* Support the Account Director and help them keep clients informed of the status of projects and handle client requests promptly and thoroughly.
* Create WIP documents that will be presented to clients in meetings.
* Develop and manage a trusting relationship with clients, with the determination to provide the highest standard of service and a laser focus on results.
* Develop a deep understanding of customer requirements, industry trends and target audiences.
* Help devise digital marketing strategies that will help clients achieve their digital marketing goals.
* Set specific, realistic time frames for campaigns, setting an expectation and clearly communicating to clients, and then ensuring that what we say we will deliver is delivered on time.
* Write briefs for designers, copywriters and specialists and clearly articulate the needs for effective advertising.
Truly people-focused, joining Shines Digital means ample opportunity to grow and develop new skills, recognition of your achievement and reward when it's due.
How We Will Know You're The One
* A proactive 'can do' attitude is your default. When you see an opportunity for improvement, you don't wait for someone else to do it – you roll up your sleeves and take ownership.
* You have previous experience managing accounts or paid digital marketing campaigns.
* You are highly organised and self‐motivated, with a methodical, thorough and structured approach to work while managing a dynamic workload and handling deadlines:
o You are committed to delivering an excellent customer experience.
o You possess good judgment and decision‐making aptitude, being able to think on your feet, ask the right questions, move fast and execute with precision.
o You like a mix of independent and collaborative work.
o You have excellent communication skills and are able to articulate yourself clearly.
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