Service Excellence Team Member
The primary objective of this role is to deliver exceptional guest service in a fast-paced environment.
* Provide impeccable service standards, ensuring that every customer interaction is positive and memorable.
* Maintain a thorough knowledge of our menu offerings and make informed recommendations to customers.
* Work effectively as part of a team, contributing to a collaborative and supportive work environment.
* Ensure the café area is well-presented at all times, maintaining high standards of cleanliness and organisation.
Key Qualities
* Passion for delivering outstanding customer experiences.
* Able to work under pressure, prioritising tasks to meet deadlines.
* Demonstrates excellent communication skills, listening actively and responding appropriately.
What We Offer
* A dynamic and supportive work environment with opportunities for growth and development.
* Ongoing training and coaching to enhance your skills and confidence.
* A competitive remuneration package, reflecting your value to the business.
As a Service Excellence Team Member, you will be an integral part of our front-of-house team, responsible for delivering exceptional guest experiences and ensuring seamless operations within the café.