Overview
You will make an impact in the following ways:
* Support the sales organisation and facilitate processes to deliver the sale and financial or inventory allocation for the sale.
* Respond to incoming electronic customer enquiries (e.g. emails, forms) and to customer calls, and escalate as needed.
* Actively support all branch personnel in the sale of products to retail customers, where the task is well documented and repetitive.
* Compile budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time and other information for the customer-facing sales force.
* Schedule customer visits and events, participate in execution and preparation. Receive and process orders, issue order acknowledgements, invoices and shipping notices for simple jobs.
* Compile and communicate order status, inventory status and other associated information to the customer-facing sales force.
* Assist in resolving customer issues (including shipment and after-sale).
* Compile, conduct analyses and report inventory/stock levels.
* Prepare financial forecasts and accumulate project financial data for presentation to leadership and finance departments.
* Coordinate project meetings, including scheduling, preparing agendas, and taking minutes; find times that fit schedules and make bookings.
* Maintain project documentation and records, including project plans, status reports, and change requests. Interim document support until further resources are available.
Movex / SAP operations
* Set up CO
* Invoices
* Set up Vendors and customer accounts
* Order Processing
* Allocate inventory to projects
* Sales Executive support
* Administration support
* Sales reports
* CRM support
* Communication of finance data and requests for journals
To be successful in this role you will need the following
* Strong SAP experience (Essential)
* Sales Force experience (Preferred)
* Movex experience (Would be an advantage)
* Proficiency in Microsoft Office (Essential)
* Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
* Action oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
* Customer focus – Building strong customer relationships and delivering customer-centric solutions
* Ensures accountability – Holding self and others accountable to meet commitments
Compensation and Benefits
* Competitive salary with salary continuance insurance
* Participation in an annual variable compensation (bonus) program
* Discounts with select private health insurance
* PC software/hardware discounts
* Annual remuneration reviews
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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