Job Title: Store Operations Lead
This leadership role oversees the day-to-day management of store operations, focusing on team development and exceptional customer service.
The successful candidate will lead by example, providing guidance, support, and coaching to team members to achieve outstanding results.
About the Role
* Collaborate with senior management to set and achieve operational goals
* Mentor and develop team members to enhance their skills and performance
* Create a positive work environment that fosters teamwork and excellent customer service
Key Responsibilities:
* Supervise daily store operations, ensuring seamless execution and high-quality service
* Develop and implement strategies to improve store performance and efficiency
* Identify and address areas for improvement, implementing corrective actions as needed
Requirements:
* Previous supervisory experience or readiness to take on a leadership role
* Strong leadership and communication skills
* Ability to motivate and develop team members
* Excellent problem-solving and analytical skills
Benefits:
* A safe and inclusive work environment
* Ongoing training and career development opportunities
* No late-night trading
* Diverse product ranges
* Supportive office guidance and inter-store collaboration
* Employee recognition and reward programs
* Paid volunteer leave
* Parental leave top-up allowance
* Competitive remuneration package