Salary: $118,141–$132,962 depending on experience, plus superannuation.
Synopsis
Helping our city to keep moving.
Max term contract role (2 years).
About The Role
As a Parking Compliance Coordinator, you'll lead and support team supervisors and frontline teams responsible for parking compliance across the city. You will help deliver a fair, customer focused service that improves safety, access and amenity for residents, businesses and visitors. You'll coordinate people and resources, guide day to day operations, and play a hands on role in keeping the city moving.
A Little More About The Role
You'll be responsible for managing operational budgets and ensuring resources are used effectively to achieve sustainable service delivery. You will lead and support parking compliance team supervisors, ensuring operational activities align with Branch and organisational strategic objectives.
As a leadership role embedded in daily operations, this position requires regular attendance in the office and on street to support staff, collaborate with stakeholders and stay connected to what's happening across the city.
Why join Team Melbourne?
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you'll help deliver what's most important to the people who live, work, study, visit and invest in our great city.
We're proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it's your chance to make a real impact, contribute to something bigger, and shape Melbourne's future alongside a collaborative and forward‐thinking team.
About You
This role suits an experienced compliance professional who enjoys leading people, building strong relationships and balancing enforcement with education. You'll bring sound judgement, a calm approach to challenging situations, and a genuine commitment to community outcomes. If you're passionate about developing teams, improving services and making a visible difference in the public realm, this is a role where your work really matters.
What your experience might look like – Key Selection Criteria
* Demonstrated experience leading and developing frontline teams, with the ability to drive performance, manage conflict and support a positive, values led culture.
* A proactive, adaptable approach with the judgement to make sound decisions and escalated complex issues appropriately.
* Proven ability to plan and manage daily operations, coordinate resources, and deliver consistent, customer focused services in a complex and high pressure environment.
* Well developed communication and relationship building skills, including the ability to respond to customer enquiries and complaints with professionalism and discretion.
* Tertiary qualifications in a related discipline such as Certificate IV in Local Government (Regulatory Services) or Diploma of Local Government (Regulatory Services), and/or relevant level of experience.
Benefits Of Working With Us
* Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits, flexible working, study assistance & other great corporate discounts.
* Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government‐funded parental leave, with no waiting period to access. Part‐time equivalents are also available for added flexibility.
* Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
* Work‐life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work‐from‐home options.
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you're contacted for an interview.
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