Role Overview:
This is an exciting opportunity to directly support UnitingSA's digital transformation as our newest Business Analyst.
The role brings a balance of analytical thinking and human connection. With a curious mindset and collaborative approach, the Business Analyst fosters engagement, encourages innovation and supports teams to navigate change with confidence. The role works closely with senior leaders, project teams, and stakeholders to define requirements, and design solutions that improve efficiency, reduce risk and create measurable value
Key Responsibilities:
* Identify, analyse and document current and future state business requirements, processes and workflows across projects and transformation initiatives.
* Translate business needs to actionable technical or process requirements for solution design and implementation.
* Support testing and validation to ensure delivered solutions meet agreed business outcomes.
* Identify existing, emerging or potential risks or issues and recommend appropriate mitigation strategies to lessen impact.
* Participate in testing, training, communications and change management activities.
* Ensure alignment between project objectives, scope and business needs.
* Build and maintain strong working relationships with internal stakeholders, including project sponsors, managers and cross functional teams.
* Identify opportunities for process improvement, automation and digitisation.
* Support the design and implementation of new systems, tools and digital workflows.
Skills & Experience:
* Experience working within a PMO or project management environment.
* Experience developing and maintaining key business analysis deliverables such as requirements documentation, user journeys, personas, process models and functional specifications.
* Experience engaging diverse stakeholders including business users, technical teams and executive sponsors to ensure alignment and shared understanding of project goals.
* Experience supporting testing and quality assurance activities, including test planning, user acceptance testing (UAT) and validation of business requirements.
* Experience in business case development, including cost benefit analysis and defining measurable outcomes.
* Strong interpersonal and communication skills with the ability to translate complex technical concepts into clear, actionable insights for non-technical stakeholders and vice versa.
* Ability to manage competing priorities and work within defined timelines, budgets and quality expectations.
What we offer:
* Salary Packaging: Access up to $15,900 tax-free, plus an additional $2,650 annually via a Meal and Entertainment Card, and novated vehicle leasing options.
* Leave Loading: Receive 17.5% extra pay while on leave.
* Wellbeing Support: Benefit from our Employee Assistance Programme and discounted health insurance options.
* Career Growth: Ongoing training and professional development opportunities.
* Flexible Work: Casual Fridays and a relaxed office environment.
* Parental Leave: Enjoy sixteen weeks of paid parental leave.
You can review the Job Description by following the prompts to apply.
About UnitingSA:
At UnitingSA, we are driven by respect, compassion, integrity and justice; putting these values into action daily to build stronger and more resilient communities. We have been a trusted partner in community support since 1919, now reaching over 12,000 South Australians each year through a comprehensive range of services.
We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people with all abilities and diversities.
To learn more about this exciting opportunity, please reach out to Naomi Molloy, Manager, Digital Transformation and IT PMO on for a confidential discussion.
If you require assistance in submitting your application, please contact our Talent & Acquisition team on
Applications close: Tuesday 2nd December 2025.
Please note: UnitingSA reserves the right to close this advertisement early upon identifying a suitable candidate. Our application process is mobile-friendly for your convenience.
Our application process is mobile-friendly for your convenience.