GAZ - APS 4 - Case Manager to Judicial Registrar or Senior Judicial Registrar
* Non-ongoing / Ongoing, Full-Time
* Various locations – Adelaide, Albury, Brisbane, Cairns, Canberra, Dandenong, Darwin, Dubbo, Hobart, Lismore, Melbourne, Newcastle, Parramatta, Rockhampton, Sydney, Townsville, Wollongong
Under the Courts' family law case management pathway, Senior Judicial Registrars and Judicial Registrars (collectively, registrars) undertake the majority of front-end case management and interlocutory work which was previously undertaken by judges. In addition, they perform a significant proportion of dispute resolution events to resolve proceedings. The Courts are seeking highly capable candidates who are enthusiastic, driven and motivated to assist in achieving the Courts' objectives and perform the key functions of a Case Manager to provide high level administrative and court support to a Senior Judicial Registrar or Judicial Registrar. Case Managers provide direct administrative support to registrars in the case management of their family law caseload, including support for specialist lists such as the Evatt List (high risk list) and the National Contravention List. The role may support one or more family law registrars or national case‐management processes flexibly to account for workload demands and operational needs, and may also be asked to support registrars in the migration and general federal law jurisdictions of the FCFCOA (Division 2) if needed.
Key Responsibilities and Duties
* Assist registrars in administrative and organisational planning and case management of family law matters, including preparation and publication of orders and liaising with Judges' chambers, litigants and other services.
* Assist with efficient and effective running of registrars' chambers, including preparing correspondence and reports, managing the schedule of hearings and engagements in the Court databases, and broader registrar case‐management support.
* Use Court applications and associated documentation to accurately enter and maintain information on Court databases, disseminate listing information, and manage Court records and files.
* Develop and maintain relationships with Court users and be responsive to requests from external and internal stakeholders.
* Assist with the referral of matters to judges, registrars, Court Children's Services staff and other registry staff.
* Provide administrative support to registrars working on key national initiatives or specialist lists, including related case‐management and operational processes.
* Run and case‐manage matters during and after Court events as a Court Officer and provide general support as necessary.
Salary: $79,125 – $86,425 plus 15.4% superannuation.
Selection Criteria
* Highly developed administrative and organisational skills, particularly in a fast‐paced working environment.
* Strong communication (oral and written) and liaison skills as well as the ability to communicate with people at all levels.
* Ability to exercise tact and discretion, act impartially and maintain confidentiality at all times.
* Demonstrated organisational skills, including the ability to manage several processes at once, attention to detail, excellent time‐management skills, and planning and problem‐solving skills.
* Demonstrated working knowledge or ability to quickly acquire a sound working knowledge of key internal procedures, guidelines, policies and practices used in the Courts.
* Demonstrated ability to work both autonomously and as a member of a geographically dispersed team with limited direction, and the ability to adapt to changing situations and priorities and participate in collective work practices.
* Sound IT proficiency, including the use of videoconferencing platforms such as Microsoft Teams and Webex, and the ability to learn and adapt to new systems and technology quickly and effectively.
* Demonstrated understanding and commitment to the application of the Australian Public Service (APS) Values, to abide by the APS Code of Conduct and the ability to comply with the principles of Workplace Diversity and Occupational Health and Safety.
Formal Qualifications and Experience
Qualifications in administration are desirable, but not mandatory. Prior experience working in a support role or working in a court or legal environment would be advantageous.
Eligibility
* Australian citizenship – the successful applicant must hold Australian citizenship.
* Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment.
* Successful applicants engaged into the APS will be subject to a probation period.
* Interested applicants who have received a redundancy benefit from an APS agency are welcome to apply but cannot be engaged until their redundancy benefit period has expired.
Diversity and Inclusion
The Courts are committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from people with disability, First Nations people, LGBTIQA+ people, people from culturally and linguistically diverse backgrounds, mature‐age workers and young workers. The Courts are committed to supporting an inter‐generational workforce, gender equity and families. The Courts will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfill the inherent requirements of the role.
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