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Ey external security vetting quality assurance specialist

Canberra
EY
Quality
Posted: 8 June
Offer description

At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.EY External Security Vetting Quality Assurance SpecialistThe opportunityAs an External Security Vetting Services (ESVS) Quality Assurance (QA) specialist, you'll be responsible for conducting Quality Assurance across security clearance cases, ranging from Baseline to NV2.You will also help implement and continuously improve EY’s quality assurance processes, setting new standards in quality excellence in vetting. This will require hands-on support for complex cases, identifying trends in quality and performance (which will feed into training requirements). In this role, you will also be responsible for providing coaching, training and mentoring for Vetting Analysts.Our roles can potentially be adjusted to work flexibly and/or with reduced hours. Please speak with us about potential options.Your key responsibilitiesQuality assurance – conduct ongoing QA for all allocated cases, ranging from Baseline to NV2, aligning to the quality expectations and procedures/policies for EY and the Agency, working within the requirements of PSPF,Quality assurance management – help to manage the QA case queue. Support and maintain quality assurance policies and procedures to ensure compliance with Agency and EY standards. Provide inputs into quality measurement and reporting.Training delivery – facilitate and deliver training / updates / coaching based on identified trends and from QA, as well as supporting a continuous development program for current / experienced vetting analysts using different techniques to engage a virtual audienceComplex case support – provide hands on support for complex cases, using experience and vetting knowledge to enable vetting analysts to complete the case. Performance metrics and reporting - prepare and present reports on training outcomes, quality metrics (based on agreed KPIs), and improvement recommendations to senior management.Continuous improvement – stay informed about industry trends, best practices, EY quality and performance trends to inform training methods and focusWhat we look forTo be considered for this role you must haveA minimum Negative Vetting Level 1, with the opportunity to upgrade to Negative Vetting 2 as requiredCertificate IV in Government (Personnel Security Vetting)Vetting and QA experience (essential) in Government or similar high-security environmentsIdeally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.Training: Experience with on-the-job training and upskilling new vetting analysts with the processes, skills, systems and requirements to be a best-in-class vetter.Attention to Detail: The meticulous scrutiny of extensive data and identification of potential security risks.Quality Assurance: Firm commitment to uphold high-quality standards in vetting processes and documentation, strictly adhering to the PSPF.What we offer youAt EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopmentA comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.Acknowledgement of CountryEY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenousDiversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at contactrecruitment@au.ey.com or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.Are you ready to shape your future with confidence? Apply today.EY|Building a better working worldOur preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
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