The Geelong Clinic is a 73 bed Psychiatric Hospital, located on the outskirts of Geelong, offering a range of in-patient, Day programs and Outreach services.
Administration Manager Opportunity
We are seeking a dynamic Administration Manager to lead the delivery of efficient, high-quality administrative support services. The ideal candidate brings strong leadership, exceptional organisational skills and a commitment to enhancing patient care through operational excellence.
Main Responsibilities:
* Hospital Administrative Processes: Understanding of hospital administration processes from pre-admissions to discharge, including informed financial consents, private health funding eligibility, patient accounts, billings, debtors collection, and accounts payable.
* Rosters and Staffing: Rostering, staffing, and supervision of staff, including reception, pre-admissions, discharges, billing, theatre bookings, process review, and ongoing change management.
* Enquiries and Complaint Resolution: Handling of enquiries and complaint resolution.
* Patient Management Systems: Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications.
* Team Leadership: Experience in managing and leading a team, including direct reports from catering and environmental departments.
About Our Organisation:
We pride ourselves on being part of a Community of Care, making a difference to the lives of our patients and their families every day.
* Flexibility: Flexibility to work across one or multiple hospitals across our network.
* Continuous Professional Development: Continuous professional development, education, and support provided to encourage growth.
Essential Criteria:
* Collaboration and Efficiency: Promote a positive and collaborative team work environment and an efficient business culture.
* Auditing and Compliance: Assisting and coordinating internal and external audits.
* Medical Terminology: Sound knowledge and understanding of medical terminology.
* Communication Skills: Excellent interpersonal, verbal, and written communication skills.
* Organisational Skills: Exceptional organisational and time management skills, as well as an ability to multi-task.
* Professionalism: Professional and pleasant demeanour.
* Relationship Building: Ability to develop positive relationships with a diverse range of people both internal and external.
* Adaptability: Willingness and ability to learn and complete new tasks, and flexibility to embrace change.