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Medical records administrator

Toowoomba
Darling Downs Hospital and Health Service
Medical
Posted: 8 June
Offer description

Join Darling Downs Health as a Medical Records Administrator in Toowoomba, where your attention to detail keeps patient care moving. In this dynamic, team-focused role, you'll manage vital records, support clinical teams, and make a real difference to patient outcomes every day.

What Your Day Could Look Like

As a Medical Records Administrator, you'll play a vital role in ensuring clinicians have the right information at the right time. From maintaining accurate records to supporting patient flow across the hospital, your work helps deliver safe, timely care for the community.

Every Day, You'll Contribute By

* Ensuring patient records are accurate, accessible and delivered where they're needed most, enabling seamless care
* Supporting clinical teams by managing both digital and paper-based records systems with efficiency and care
* Prioritising urgent requests and coordinating record movements to keep appointments and treatments on track
* Building strong working relationships while delivering responsive, courteous service across the hospital

Let's talk about you!

You're organised, dependable and bring a calm, focused approach to your work, even when things get busy. You take pride in getting the details right because you know it matters to patient care. Whether you're navigating systems or supporting colleagues, you act with integrity, treat others with dignity, and contribute to a positive, team-first environment. You're motivated by making a meaningful impact and being part of a service that supports the wellbeing of the community.

Here's What Will Help You Thrive In This Role

* Strong accuracy and attention to detail when handling sensitive information
* Confidence using computer systems, including Microsoft Office applications
* Ability to prioritise tasks and manage competing demands effectively
* Excellent communication skills and a commitment to service-focused teamwork

You'll stand out from the crowd if you have experience in a healthcare or records environment and/or familiarity with medical terminology. Most importantly, you're someone who values compassion, integrity and teamwork, and wants to contribute to better care outcomes every day.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless. Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services. Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

* Maximise your take‐home pay with salary packaging and generous leave entitlements
* Enjoy flexible work arrangements that support balance and variety
* Access professional development funding, study leave and clear career pathways
* Be part of a diverse and inclusive culture that values learning and collaboration.
* Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.
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