Alumni and Community Relations Coordinator
Office of Development and Alumni Relations
Joondalup campus
$98,169 to $105,915 pa (HEW 6)
2-year fixed-term, full-time, contract
Edith Cowan University is a dynamic community that values courage, creativity and optimism. The Office of Development and Alumni Relations (ODAR) plays a vital role in strengthening ECU's relationships with its alumni, supporters and broader community.
About the Opportunity
We are looking for a creative, proactive, and relationship‐driven communications professional to join the ODAR team as an Alumni and Community Relations Coordinator. The role focuses on content creation, digital communications, and audience engagement to bring ECU's alumni stories to life across social media, eDMs, web and broader engagement channels, while contributing to alumni initiatives, events and community programs.
Key Responsibilities
* Coordinate and deliver ECU's alumni communications across digital channels including LinkedIn, Facebook, eDMs and website content
* Create compelling alumni‐focused content such as feature stories, newsletters, campaigns and targeted communications
* Research and develop engaging alumni stories that showcase achievements, impact and community connection
* Proactively assess communication opportunities and determine the most effective channels to maximise engagement outcomes
* Build strong relationships with alumni, internal stakeholders and external partners to support meaningful engagement initiatives
* Monitor digital engagement and campaign performance, identifying opportunities for optimisation and continuous improvement
* Utilise ECU's CRM to maintain records, extract reporting and analyse engagement performance
* Support the coordination of alumni events, mentoring initiatives, recognition programs and community engagement activities
* Support volunteer and alumni ambassador activity where relevant
* Contribute to alumni engagement initiatives that support long‐term connection, participation and philanthropic growth
About You
You are an engaging and proactive communications professional who enjoys combining strong content capability with relationship building and community engagement.
You'll bring:
* Demonstrated experience in communications, digital marketing, content creation, alumni engagement, stakeholder engagement or a related field
* Exceptional written communication skills, with the ability to create compelling, audience‐appropriate content across multiple channels
* Strong social media capability, including content planning, engagement growth and performance optimisation
* Sound judgement in selecting the most effective communication approach for different audiences and objectives
* A naturally proactive approach, identifying opportunities rather than waiting for direction
* Excellent relationship‐building skills and confidence engaging with a broad range of stakeholders
* Strong organisational skills with the ability to manage multiple competing priorities
* Experience coordinating events, engagement initiatives or community programs
* Experience in higher education, alumni relations, membership, fundraising or purpose‐driven environments highly regarded
Benefits of working at ECU
ECU is committed to fostering a positive employment experience and offers flexible working arrangements, generous leave entitlements, well‐being initiatives, corporate discounts, and industry‐leading superannuation.
ECU is a diverse and inclusive workplace and encourages applications from the Aboriginal and Torres Strait Islander community. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age or faith. ECU supports adjustments throughout the recruitment and selection process, as well as during employment.
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