The Role Reporting to the Regional Manager, this position is responsible for delivering the stores financial targets and key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and overseeing the David Jones and Myer Concession sites.
Key Responsibilities
To drive sales, profit and ensure the achievement of all KPI’s as set by the company
Provide inspirational leadership, training and developing team capability
Lead with a focus on solid people management
Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
Manage effective control of costs
Drive a customer centric culture creating a warm and genuine customer service experience
Adhere to all company behaviours, policies and procedures
The Ideal Candidate will have
Proven experience in managing high sales turnover, multi-site retail fashion stores
A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
Ability to manage budgets, interpreting financial reports and generating efficient rosters
Demonstrated experience in managing for profit, with a commercial approach
Experience managing the performance, training and development of a large team
Skills associated with driving productivity with team members
Demonstrated experience in managing for profit, with a commercial approach
Ability to build strong relationships with relevant stakeholders, including senior leadership
Why work for us?
A competitive remuneration package, including incentives
Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products. Further offers and discounts available at David Jones.
Excellent career progression involving regular training and on the job development
A genuine, open and high performing culture
Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Us Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood.
We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them.
With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.
We are the Style Authority. We are Witchery.
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