Officeworks Ltd is looking for a Head of Customer Operations to lead a high-impact team that redefines world-class customer experience across multiple channels. The role demands innovation, performance management, and strategic oversight.
As a leader, you will develop a comprehensive Customer Contact Centre strategy, enhance customer interactions, and drive growth and efficiency. This position is vital for shaping the future of customer operations within the company.
With a focus on results and transformation, you will foster a strong culture centered on customer service excellence and continuous improvement. Join us and make a difference!
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