Company Description
Are you a people‐first leader who thrives in a fast‐paced environment, loves building high‐performing teams, and knows how to create exceptional patient experiences? We're looking for a passionate and driven Practice Manager to lead our incredible team at 1300SMILES Smithfield – a busy, modern dental practice where no two days are the same. This is more than just managing a clinic – it's your opportunity to lead from the front, inspire your team, drive performance, and truly shape the culture and success of the practice.
Job Description
As Practice Manager, you'll play a key role in overseeing daily operations, supporting the clinical team, and fostering a collaborative, high‐performing workplace culture.
Key Responsibilities
* Oversee the day‐to‐day operations of the practice to ensure efficiency and high standards of care
* Lead, support and develop the front office and clinical support teams
* Manage staff rostering, leave planning, and daily workflow coordination
* Deliver exceptional patient service and handle escalations professionally
* Support the clinical team to ensure smooth appointment flow and patient experience
* Monitor and manage administrative processes including billing, reporting, and compliance
* Drive team engagement, performance, and a positive workplace culture
* Work closely with senior leadership to achieve business and operational goals
Qualifications
* A confident and adaptable leader with proven experience in team leadership or practice management
* Dental or medical sector experience is preferred but not essential
* Strong interpersonal and communication skills, with the ability to build positive relationships
* Comfortable giving and receiving feedback and supporting team development
* Ability to work well under pressure and manage multiple priorities effectively
* Solid understanding of financial management, including budgets, sales targets, utilisation, and P&L
* Confident using technology and open to learning new systems
EEO Statement
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.
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