We're Hiring: HVAC Service Scheduler & Coordinator
Location: Wangara, WA ****
Employment Type: Full-Time
Start Date: Immediate Start Available
Are you highly organised, proactive, and thrive in a fast-paced environment?
Do you enjoy being the key link between technicians, clients, and service teams to ensure seamless operations?
We're looking for an HVAC Service Scheduler & Coordinator to join our dynamic team
In this pivotal role, you'll coordinate field service activities, manage schedules, support inventory control, and ensure our service operations run like clockwork.
Key Responsibilities
Manage daily technician schedules in collaboration with the HVAC Service Manager.
Coordinate planned works and liaise with clients to confirm appointments.
Allocate and oversee subcontractor jobs from initiation to completion.
Arrange travel logistics for remote works.
Manage technician leave and update schedules accordingly.
Support job reporting and documentation with Service Admin and HVAC Manager.
Raise purchase orders and issue subcontractor POs for maintenance tasks.
Monitor job notes, technician hours, and parts used.
Escalate complex job progress updates to management.
Oversee job tracking through Uptick and ensure accurate task locations.
Proactively resolve field and service department issues.
Help improve procedures for order tracking and workflow.
Control incoming parts and maintain technician storage areas.
Monitor inventory levels and advise on shortages or reorders.
Handle incoming service-related calls and client inquiries professionally.
Assist with various administrative tasks as needed.
Escalate unresolved or complex issues to management promptly.
What You Bring
Experience preferred in a scheduling or coordination role, but training can be provided for the right candidate.
Excellent communication and multitasking skills.
Strong attention to detail and the ability to prioritise under pressure.
Confident using scheduling/job management software (e.g., Uptick or similar).
A team player with a customer-first attitude.
Why Join Us?
Be part of a supportive, growing team with a strong company culture.
Work in a varied, fast-paced role that makes a real impact.
Opportunities for growth and ongoing development.
Varied and interesting work across multiple functions.
Competitive salary and great work-life balance.
Paid day off for your Birthday
Quarterly Social Events.
Free Dress Fridays.
Ready to take the next step in your career?
Apply today with your resume and a brief cover letter outlining your experience and availability.
We look forward to hearing from you
#J-*****-Ljbffr