Organisational Change Support Officer
Are you an organised and proactive skilled looking to make an impact in a dynamic project environment? We are seeking a Change Support Officer to provide critical coordination and administrative support to a high‐performing change management team. In this role, you will help drive the successful delivery of change management activities and communications across multiple IT projects, engaging with key stakeholders and ensuring smooth program operations.
What You Will Do
* Coordinate change‐related meetings, workshops, stakeholder engagement sessions, and training activities, managing scheduling, logistics, and follow‐up actions.
* Maintain and update essential change documentation, including registers, presentations, change activity schedules, and readiness trackers.
* Support the preparation of reporting inputs, monthly change reports, dashboards, and governance materials to provide visibility on risks and milestones.
* Assist with the coordination of change impact assessment activities, including workshop preparation and collating stakeholder inputs.
* Track actions, decisions, and dependencies arising from change meetings, workshops, governance forums, and stakeholder engagement activities.
What You Need to Apply for This Role
* Demonstrated experience providing administrative, coordination, project, or programme support within an ICT delivery or business transformation environment.
* Strong organisational skills with the ability to prioritise multiple tasks and manage stakeholder needs across several work streams.
* Proven experience coordinating meetings and workshops, including preparing materials, recording minutes, and managing action logs.
* High capability in Microsoft Office and collaboration tools, including Word, Excel, PowerPoint, Visio, Teams, and SharePoint.
* Experience supporting a change management team or utilising collaboration tools such as Draw.io, JIRA, Confluence, Miro, or Microsoft Planner is highly desirable.
You must be a Brisbane–based candidate with unlimited working rights to be considered.
Randstad contractor benefits
* Access to a Udemy licence for ongoing learning and continuous professional development.
* Access to exclusive discounts across various platforms.
* Discounts on private health funds.
* Three payruns a week.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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